Interventions
- Real-time hardware and software monitoring.
- Installation, hardening, and configuration of your security systems.
- Analysis of third-party attacks (monitoring).
Managed IT services · Medical environments
IT Managed Services: your medical infrastructure in expert hands.
We monitor, maintain, and secure your entire IT infrastructure to ensure business continuity, protect your medical data, and keep your equipment performing at its best every day.
- More than 20 years of expertise
- Real-time monitoring
- Web, desktop, and smartphone ticketing
- Medical practice-management software
What IT managed services include
Interventions, scope of services, and guarantee
Scope of services
- Hardware replacement and optimization of your infrastructure.
- Operating system updates and security patches.
- Application updates and liaison with software vendors.
- Technical reports.
Guarantee
- Every incident is handled quickly through our dedicated ticketing system, available from your web customer portal, our desktop app, and our smartphone app.
- Transparent ticket tracking (notifications, history, messages).
- Recognized expertise in server architecture and medical environments.
IT Managed Services
Worry-free management.
We provide complete monitoring, maintenance, and security for your infrastructure to prevent incidents and ensure the continuity of your services. With cyber threats and technical requirements constantly on the rise, managed IT services have become essential.
With more than 20 years of expertise, we manage your servers and application environments reliably, precisely, and responsively. Our service adapts to any type of hosting and operates remotely in all circumstances — ideal for critical infrastructures where even the smallest failure is unacceptable.
Our areas of expertise
Security, maintenance, monitoring, and hardware suited to medical requirements
We support healthcare organizations in managing their entire IT infrastructure: security, maintenance, real-time monitoring, and professional equipment suited to medical requirements. Our mission: to guarantee a reliable, compliant, and uninterrupted working environment.
IT Managed Services
We provide complete, secure management of your medical practice’s IT infrastructure: maintenance, updates, security, user support, and real-time monitoring.
elionis managed IT services ensure the compliance, availability, and performance of your tools, including your practice-management software (ophthalmology, radiology, practice management, etc.).
Hardware
We offer a complete range of professional computers, medical workstations, and high-reliability servers designed by elionis.
Installed, configured, and optimized for medical environments: specialized software, imaging, orthoptics, PACS, RIS, OCT, etc.
Maximum reliability, guaranteed performance, direct support from elionis.
24/7 Monitoring & Supervision
Complete monitoring of your equipment:
- rack temperature and humidity
- chassis, disk, and CPU monitoring
- tracking of workstations, servers, and software
- real-time alerts
- elionis dashboard
An essential monitoring system to ensure the continuity of your medical practice.
Security
Essential services for medical practices:
- encrypted HDS backup (French Health Data Hosting certification)
- server & workstation antivirus
- enhanced anti-spam
- Email Pro with 30-day archiving
- business continuity and disaster recovery
- priority support and Web/App/Smartphone ticketing system
A complete offering to keep your medical environment stable, compliant, and secure.
Our expertise
The medical software and equipment we master
Expertise & software we master
We are experts in integrating and supporting the leading medical software:
We regularly manage the opening of entire practices and healthcare centers: coordinating architects, electricians, and trades, setting up the network infrastructure, and preparing everything for go-live.
Hardware & technical integration
We are experts in integrating medical equipment from the leading manufacturers:
We also manage all the associated IT infrastructure: network, workstations, servers, security, monitoring, and support when a new practice or healthcare center goes live.
Key takeaways
Key aspects
Incremental backup
A backup system that copies only the data changed since the last backup (full or incremental).
Server security checks
A systematic assessment to identify and remediate a server’s security vulnerabilities.
Server update management
Regularly monitoring, downloading, testing, and installing software updates to ensure server security, performance, and stability.
Let's talk about your new project
Contact us or request an audit, and we'll discuss how we can help your business